Mobile Phone Support

TTfone TT970
TTfone Titan TT950
TTfone TT240
TTfone TT20 Dual SIM
TTfone TT190
TTfone TT160 Dual SIM
TTfone Jupiter 2 TT850
TTfone Lunar TT750
TTfone Star TT300
TTfone Mercury 2 TT200
TTfone Comet TT100
TTfone Nova TT650
TTfone TT110
TTfone TT140
TTfone TT130 Dual SIM
TTfone TT120 Dual SIM

TTfone TT970
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Frequently Asked Questions
Having Issue with the Sim card? Will I need a micro SD memory card as well?
The TT970 takes a nano size sim card only. The adapter can be bought
from any nearby mobile store. The TT970 is 4G compatible and will work
in any country on any network.
The micro Sd memory card is for added memory of the mobile phone. It is
optional and it is sold separately. Please note that you can use a
memory card for no larger than 32 GB whilst the phone has a storage
capacity of 4GB.
Why doesn’t the TT970 have MMS?
We have not enabled MMS in TT970 due to screen size and software restriction but we are always working on improving the software with the TTfone TT970 and may look to add this feature in the future if enough customers ask for it
Is TT970 an android phone and do I need a Data plan?
Yes, the TTfone TT970 has a simple Android menu that can be navigated
through the large keypad or the touchscreen. However, the phone will not
allow downloading any other APPs other than the ones on the phone
already.
It is advisable to get a data plan from your network provider so you can
use WhatsApp, FB lite, Youtube and even browse the internet. Also
without a data plan, the SOS function cannot send your location.
Is WhatsApp pre-installed?
Yes, WhatsApp is a built-in application on the mobile phone. Simply set up the WhatsApp wizard settings and make sure you have WiFi connection or mobile data to communicate your loved ones. Whats app will ask you first to agree the terms and conditions, then will ask to verify your phone number and will send you a text message with a code. Enter this code to start using Whatsapp.
What is the Emergency Assistance Button on the back?
It’s a button that can be programmed to call whichever number or number you choose so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages and your current location to your pre-set loved ones. Please Note: If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the preset numbers.
Does this have Facebook and twitter and send and receive emails?
The TTfone TT970 has a lite version of Facebook where you are able to see your feed and use the Facebook Messenger service.
The TT970 also has a third-party email app, you can receive and send emails.
Currently, the Twitter app is not available.
Can this phone make WhatsApp calls (not audio message)? If yes, is there a notification for incoming calls?
Yes, you may call using WhatsApp and likewise, you will receive the same notification as a normal call does.
My TT970 says there is a software update available, how do I update the software?
Go to APP > Wireless Update > Check for Updates > if there is an update available kindly click on download and install.
How to transfer contacts via Bluetooth facility?
1. Pair and connect the Bluetooth on both devices (TT970 and the other device)
2. Once paired, start sharing the contact through Bluetooth.
3. On your TT970, the device will notify you that there is an incoming file.
4. Pull down the status bar and select accept file.
5. Once the transfer is completed, kindly go to Settings>Bluetooth>Received Files
6. Select or press the contact file (vcf format) and a pop up box will
appear on your screen saying "Import contacts from vCard?" and select
ok.
7. Check your Phonebook menu and the contact/s should show.
How to update WhatsApp in TT970?
1. Go to App.
2. Select Aptiode.
3. Select Apps on the lower right of the screen.
4. Follow on screen instructions to complete WhatsApp update or installation.
Will the TT970 work on the Three network?
Yes, the phone is 4G and will work on the Three network as well as all other UK networks and many around the world.
Is the caller’s name and photo displayed on the external screen?
The external display provides all important information without having to open the flip cover of the phone. Not only the name of the caller is displayed but also shows the photo of the caller if the Photo Contacts is set. Not to mention the external notification lights on the external screen which tells you if you have missed a call, received a new message (it could be WhatsApp message or text message) or the battery is close to becoming completely discharged.
When opening an app the phone says “unable to open” or “system not working”
Start by restarting the phone, hold down the red key for a few seconds then choose the option “reboot” on the screen.
If this does not solve the issue check for any available software
updates.
Go to APP > Wireless Update > Check for Updates > if there
is an update available kindly click on download and install.
If this still does not solve the issue you will need to perform a master
reset go to Settings > System > Reset Options > Factory
reset > Reset Phone > Erase everything.
How can I upload contacts from my PC to TT970?
1. Connect you TT970 to your PC via USB cable.
2. On your TTT970, a pop box will appear, and select Transfer Files. Your PC will then recognise the TT970.
3. On your PC, open the device folder named TT970, you will then see a list of folders inside.
4. Select and open the folder Contacts or if you do not have one, kindly create a new folder for your contacts.
5. From your PC, copy those contacts you want to transfer to the newly created folder under TT970.
6. Disconnect the TT970 from your PC.
7. On your TT970 mobile phone, kindly go to Tools>File Manager>Internal Shared Storage>Contacts
8. Select the contact, either touch the screen or press the middle
navigation key and a pop box will appear on your screen saying "Import
contacts from vCard?" and select ok.
9. Check your Phonebook menu and the contact/s should show.
Is there a Google Play store and can I install other apps?
I am sorry but the TT970 does not have Google Play store. The TTfone TT970 has inbuilt social apps like WhatsApp, FB (lite version), YouTube and a browser.
Can you manage the phone remotely? Without being with the phone?
This is something that we have been working on for quite some time here
at TTfone, unfortunately it has proven to be very complicated and
expensive to be able to update the phone remotely, please do email us
your exact requirement eg what menus you would like to update exactly so
that we can consider in our research for this feature.
You can email us
on info@ttfone.com
Can I add a ringtone?
You can save additional music/ring tone of your choice and set it as a ringing tone to your TT970.
To do this, you need to connect the TT970 to a computer using a USB
cable and add the music or use the Bluetooth sharing facility to receive
a music file from another device. When using Bluetooth, pair the two
devices first and start sharing the file.
Once done transferring/sharing
the files, on your TT970 go to Multimedia > Music and select the music
that you want to set as a ring tone, press the middle navigation key,
and select "set as ringtone"
Why has Whatsapp stopped working?
First, the WhatsApp application may need to be updated.
Kindly go to 'APP' > 'Aptoide' > 'Check for Updates' > select 'Apps' at the
bottom of the screen and select WhatsApp.
If an update is available, press 'UPDATE ALL' > press 'Install' and
wait until App installed shows on the screen then select Done.
Press the
red button key to exit.
Secondly, if there is a mobile software update available. Kindly go to
'APP' > 'Wireless Update' > 'Check for Updates'.
Kindly press the
"check for updates" twice if the first attempt says "No update
available". If an update is available, press 'Download' > 'Install
now' > press 'Update' and wait until the phone Restart.
Ensure you
have plenty of battery power and are connected to WiFi before starting
the update and do not switch off the mobile while it is updating.
Frequently Asked Questions
Having Issue with the Sim card? Will I need a micro SD memory card as well?
The Titan takes a micro/medium size sim card only. Use an adapter in
case you have a Nano sim. The adapter can be bought from any nearby
mobile store. The Titan TT950 is 3G compatible and will work in any
country on any network.
The micro Sd memory card is for added memory of the mobile phone. It is
optional and it is sold separately. Please note that you can use a
memory card for no larger than 32 GB whilst the phone has storage
capacity of 2GB.
Why doesn’t the Titan have MMS?
We have not enabled MMS in Titan TT950 due to screen size and software restriction but we are always working on improving the software with the TTfone Titan and may look to add this feature in future if enough customers ask for it
Is Titan TT950 an android phone and do I need a Data plan?
Yes, the Titan TT950 has a simple Android menu that can be navigated
through the large keypad or the touchscreen. However the phone will not
allow to download any other APPs other than the ones on the phone
already.
It is advisable to get a data plan from your network provider so you can
use WhatsApp, FB lite, Youtube and even browsing the internet. Also
without a data plan the SOS function cannot send your location.
Is WhatsApp pre-installed?
Yes, WhatsApp is a built-in application on the mobile phone. Simply set up the WhatsApp wizard settings and make sure you have WiFi connection or mobile data to communicate your loved ones. Whats app will ask you first to agree the terms and conditions, then will ask to verify your phone number and will send you a text message with a code. Enter this code to start using Whatsapp.
What is the SOS button on the back?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages and your current location to your pre-set loved ones. Please Note: If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the preset numbers.
Does this have Facebook and twitter and send and receive emails?
The TTfone Titan has a lite version of Facebook where you are able to see your feed and use the Facebook Messenger service.
The TT970 also has a third-party email app, you can receive and send emails.
Currently, the Twitter app is not available.
Can this phone make WhatsApp calls (not audio message) ? If yes, is there a notification for incoming calls ?
Yes, you may call using WhatsApp and likewise, you will receive the same notification as a normal call does.
My TT950 says there is a software update available, how do I update the software?
Go to APP>Wireless Update>Check for Updates>if there is an update available kindly click on download and install.
How to transfer contacts via Bluetooth facility?
1. Pair and connect the Bluetooth on both devices (TT950 and the other device)
2. Once paired, start sharing the contact through Bluetooth.
3. On your TT950, the device will notify you that there is an incoming file.
4. Pull down the status bar and select accept file.
5. Once the transfer is completed, kindly go to Settings>Bluetooth>Received Files
6. Select or press the contact file (vcf format) and a pop up box will
appear on your screen saying "Import contacts from vCard?" and select
ok.
7. Check your Phonebook menu and the contact/s should show.
How to update WhatsApp in TT950?
1. Go to App.
2. Select Aptiode.
3. Select Apps on the lower right of the screen.
4. Follow on screen instructions to complete WhatsApp update or installation.
Will the TT950 work on the Three network?
Yes the phone is 3G and will work on the Three network as well as all other UK networks and many around the world.
Is the caller’s name and photo displayed on the external screen?
The external display provides all important information without having to open the flip cover of the phone. Not only the name of the caller is displayed but also shows the photo of the caller if the Photo Contacts is set. Not to mention the external notification lights on the external screen which tells you if you have missed a call, received a new message (it could be WhatsApp message or text message) or the battery is close to becoming completely discharged.
When opening an app the phone says “unable to open” or “system not working”
Start by restarting the phone, hold down the red key for a few seconds then choose the option “reboot” on the screen.
If this does not solve the issue check for any available software
updates. Go to APP>Wireless Update>Check for Updates>if there
is an update available kindly click on download and install.
If this still does not solve the issue you will need to perform a master
reset go to Settings>System>Reset Options>Factory
reset>Reset Phone>Erase everything.
How can I upload contacts from my PC to TT950?
1. Connect you Titan TT950 to your PC via USB cable.
2. On your TT950, a pop box will appear and select Transfer Files. Your PC will then recognise the TT950.
3. On your PC, open the device folder named TT950, you will then see a list of folders inside.
4. Select and open the folder Contacts or if you do not have one, kindly create a new folder for your contacts.
5. From your PC, copy those contacts you want to transfer to the newly created folder under TT950.
6. Disconnect the TT950 from your PC.
7. On your TT950 mobile phone, kindly go to Tools>File Manager>Internal Shared Storage>Contacts
8. Select the contact, either touch the screen or press the middle
navigation key and a pop box will appear on your screen saying "Import
contacts from vCard?" and select ok.
9. Check your Phonebook menu and the contact/s should show.
Is there a Google Play store and can I install other apps?
I am sorry but the Titan TT950 does not have Google Play store. The Titan TT950 has inbuilt social apps like WhatsApp, FB (lite version), YouTube and a browser.
Can you manage the phone remotely? Without being with the phone?
This is something that we have been working on for quite some time here at TTfone, unfortunately it has proven to be very complicated and expensive to be able to update the phone remotely, please do email us your exact requirement eg what menus you would like to update exactly so that we can consider in our research for this feature. You can email us on info@ttfone.com
Can I add a ringtone?
You can save additional music/ring tone of your choice and set it as a ringing tone to your Titan TT950.
To do this, you need to connect the Titan TT950 to a computer using a
USB cable and add the music or use the Bluetooth sharing facility to
receive a music file from another device. When using bluetooth, pair the
two devices first and start sharing the file. Once done
transferring/sharing the files, on your TT950 go to Multimedia>Music
and select the music that you want to set as a ring tone, press the
middle navigation key and select "set as ringtone"
Why has Whatsapp stopped working?
First, the WhatsApp application may need to be updated. Kindly go to
APP> 'Aptoide' > 'Check for Updates' > select 'Apps' at the
bottom of the screen and select WhatsApp.
If an update is available, press 'UPDATE ALL' > press 'Install' and
wait until App installed shows on the screen then select Done. Press the
red button key to exit.
Secondly, if there is a mobile software update available. Kindly go to
'APP' > 'Wireless Update' > 'Check for Updates'. Kindly press the
"check for updates" twice if the first attempt says "No update
available". If an update is available, press 'Download' > 'Install
now' > press 'Update' and wait until the phone Restart. Ensure you
have plenty of battery power and are connected to WiFi before starting
the update and do not switch off the mobile while it is updating.
Frequently Asked Questions
What type of sim card does it take ?
The TTfone TT240 takes a standard size sim card only. The TTfone TT240 is 3G compatible and will work on any network across the UK.
How do I update the software?
To update the software, kindly go to Settings/Device/Device Information/Software Update. If you want to update the system, select Download, after it is done please select Install to complete the upgrade. Now your phone’s software will be the latest version. *Please be reminded to turn on the data connection before searching for updates.
Does this phone allow the user to make and receive Whats app video calls?
The TTfone TT240 KaiOS does not support WhatsApp video and voice calls.
Is there a button for Google assistant or do I have to go to touch screen
The TTfone TT240 does not have a touchscreen feature but it does have the dedicated button for Google Assistant simply hold the middle key for 5 seconds and speak into the microphone device clearly.
Does it have Camera?
Yes, TT240 is a dual-camera phone. It has 0.3 MP/VGA on both cameras.
Does this phone come with a charger?
The TTfone TT240 will only come with a USB cable charger, the mains head charger is sold separately.
Is WhatsApp pre-installed?
Yes, WhatsApp is a built-in application on the mobile phone. Simply set up the WhatsApp wizard settings and make sure you have a WiFi connection or mobile data to communicate your loved ones. WhatsApp will ask you first to agree on the terms and conditions, then will ask to verify your phone number and will send you a text message with a code. Enter this code to start using WhatsApp. *Please note that WhatsApp in KaiOs does not support voice and videocalls.
Can I add a ringtone or pictures?
Yes, you can. Transfer your favourite music and pictures between your TT240 and PC. Connect your device to a PC with the USB power cable and go to Menu/Settings/Storage/USB Storage and select ‘Enabled’.
Does it have GPS?
TTfone TT240 comes with smartphone-like features such as GPS.
Does this have Facebook, Youtube and send and receive emails?
Yes, the TTfone TT240 supports this app. You can set up your email and sync your calendar too. Enjoy around 500+ interesting apps available in the Kai OS store.
Will I need a micro SD memory card as well?
The micro SD memory card is for added memory of the mobile phone. It is optional and it is sold separately. Please note that you can use a memory card for no larger than 32 GB whilst the phone has a storage capacity of 4GB.
What is the processor for this phone?
Quad-core; 1.3Ghz. You may also check our compare page for more specifications.
Frequently Asked Questions
What SIM card does TT20 takes?
The TTfone TT20 takes a micro size sim card only. The TTfone TT20 is 3G compatible and will work on any network across the UK.
How do I update the software?
To update the software, kindly go to Settings/Device/Device Information/Software Update. If you want to update the system, select Download, after it is done please select Install to complete the upgrade. Now your phone’s software will be the latest version. *Please be reminded to turn on the data connection before searching for updates.
Will I need a micro SD memory card as well?
The micro SD memory card is for added memory of the mobile phone. It is optional and it is sold separately. Please note that you can use a memory card for no larger than 128 GB whilst the phone has a storage capacity of 8GB.
Does that phone support the voice calling and voice talking over the WhatsApp?
Yes, you can enjoy WhatsApp video and voice calling with TT20.
What is the processor for this phone?
Dual Core; GPU - 1.3Ghz. You may also check our compare page for more specifications.
Is WhatsApp pre-installed?
No, WhatsApp is not pre-installed but you can download and install WhatsApp anytime from the Google Playstore
Can I add a ringtone or pictures?
Yes, you can. Transfer your favourite music and pictures between your TT240 and PC. Connect your device to a PC with the USB power cable and go to Menu/Settings/Storage/USB Storage and select ‘Enabled’.
Does this phone come with a charger?
The TTfone TT20 will only come with a USB cable charger, the mains head charger is sold separately.
Does it have GPS?
The TTfone TT20 has a pre-installed Google maps Go. You can get your own location, search for a place, and plan your route/trip using this application.
What is Dual-Sim?
Dual-SIM phones are very useful for travel, you may find the phone may not be compatible with regional technology and cell phone coverage plans. The device can then be switched easily from one carrier to another. The Dual sim feature on TT20 also helps in saving money by allowing users to dial through the best cheapest alternate network available and helps when you run out of balance.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
How do I turn the volume of the ringtone up?
Go to Menu>Settings>User Profiles>General then press Options>Settings, scroll down to Adjust Volume, then select Caller Ringtone, adjust it with Up and Down arrow keys and press Done twice.
Which languages are available for the menu?
English, French, Spanish, German, Italian, Polish and Arabic
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak, use the up or down key to increase or decrease volume.
How do I set the time and date?
Go to Menu> Settings> Phone Settings> Time and Date> Set Time and Date, then enter the time using the numbers in the keypad, scroll down for the date and repeat the process. Press Done. In Time and Date Settings you can also choose the format of the date and the time.
The keypad is locked, how do I unlock it?
Long press the left soft key until the keypad is unlocked.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Power button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Power button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
How do I turn the volume of the ringtone up?
Go to Menu>Profiles>Normal then press Options>Settings, scroll down to Adjust Volume, then select Caller Ringtone, adjust it with Up and Down arrow keys and press Done twice.
Which languages are available for the menu?
English, French, Spanish, German, Italian, Polish, Arabic
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak, use the up or down key (central navigation button) to increase or decrease volume.
How do I set the time and date?
Go to Menu> Settings> Phone Settings> Time and Date> Set Time and Date, then enter the time using the numbers in the keypad, scroll down for the date and repeat the process. Press Done. In Time and Date Settings you can also choose the format of the date and the time.
The keypad is locked, how do I unlock it?
Long press the left soft key until the keypad is unlocked.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I turn the volume of the ringtone up?
Go to Menu by pressing the up arrow key> Settings> Scroll down and press on Profiles>Normal then press Options>Settings, scroll down to Adjust Volume, then select Ringtone, adjust it with Up and Down arrow keys and press Done twice.
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak, press the + side of the +/- button until the volume is comfortable. If it is too loud, press the - side of the button to reduce the volume.
The keypad is locked, how do I unlock it?
To unlock the phone: On the right side of the phone (to the side of the red button) you will see two switches. Slide the bottom switch up toward the top switch (flashlight) to unlock the keypad. Please note: When the keypad is locked, you can still answer incoming calls by pressing the green OK/Send button. To lock the phone: Slide the same switch down.
Having Issue with the Sim?
The Jupiter 2 takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. You might need to add voice mail number which will be provided by network provider.
Which languages are available for the menu?
English, French, Spanish, German and Italian
How do I set the time and date?
Go to Menu by pressing the up arrow key> Settings> Phone Settings>Date& Time>then press green button to “Set time and date”. Press Done. Scroll down to choose and set the format of the date and the time.
How do I switch off the talking buttons feature?
Go to Menu by pressing the up arrow key> Settings>Profiles> then scroll up or down to Normal and press Green Button for Options, then select Settings, scroll down to Other Alert Rings, select it with the Green Button, then scroll down to Dial Pad Tone, press the Green Button to edit the options and then choose either Tone, Click or Silent, and save with the Green Button.
What is the SOS button on the back?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How can I transfer photos from my Lunar to my computer through the USB cable ?
First connect the USB cable to desktop PC or Laptop, and then connect the other end to your mobile phone. Once connected, you need to select (U disk) option on the phone and then press OK button, all drivers will install automatically on your Desktop or Laptop. Once installing is completed you will be able to transfer all your photos or music from the phone to PC or Laptop.
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Date & Time > Enter the Time and Date using the keypad numbers and then Save. In Time and Date Settings you can also select the format for the time and date.
Is it possible to receive calls simply by opening the flip?
Yes one can receive calls simply by opening the flip cover. You can also end the call simply by closing the flip cover.
Having Issue with the Sim?
The Lunar takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
Is the caller’s name displayed on the external screen?
The external display provides all important information without having to open the flip cover of the phone. Not only the name of the caller is displayed but also shows if you have missed a call, received a new message or the battery is close to becoming completely discharged.
Which languages are available for the menu?
English, French, Spanish, German and Italian
How do I switch off the talking buttons feature?
Go to Menu > Settings > Profiles > Other alert rings > Keypad Tone, select ‘Off’ and save.
What is the SOS button on the back?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem. Please Note: If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the emergency numbers.
Frequently Asked Questions
How do I switch off the talking buttons feature?
Go to Menu> Settings> Profiles> General> Customise, then go down to the 7th option Keypad and select it, then press Change, then choose the option, then press OK.
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak. Use the up or down key to increase or decrease volume.
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time and Date, scroll down to option 2 Set Time, select with Left Soft Key, then enter the time using the keypad numbers and then Save. Scroll Down to option 3 Set Date and repeat the same process. In Time and Date Settings you can also select your home city and the format for the time and date
How do I turn the volume of the ringtone up?
Go to Menu > Settings > Profiles > General then press Left Soft Key for Options, then select Customise, scroll down to Ringtone Volume, press Change, adjust it with Up and Down arrow keys and then Save.
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
Which languages are available for the menu?
English, French, Spanish, German and Italian
Frequently Asked Questions
How do I switch off the talking buttons feature?
Go to Settings>Profiles> then scroll up or down to Normal and press Green Button for Options, then select Settings, scroll down to Other Alert Rings, select it with the Green Button, then scroll down to Dial Pad Tone, press the Green Button twice to edit the options and then choose either Tone, Click or Silent, and save with the Green Button.
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak, press green button then select (Adjust volume). Now use the up or down key to increase or decrease volume.
How do I set the time and date?
Go to "Settings" > Phone Settings > scroll down until you see Date & Time then press green button to “Set date and time” . Enter the last 2 digits of the year eg. Just 14 for 2014, the 2 digits for the month and 2 digits for the day. Scroll down for date format option and to Adjust time.
The keypad is locked, how do I unlock it?
Long press the Green Key until the keypad is unlocked.
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
Which languages are available for the menu?
English, French, Spanish, German and Italian
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time & date > Set time/date. Enter the Time and Date using the keypad numbers and then save. Under the Time and Date Settings you can also select the format for the time and date. It also lets you set daylight saving.
Who are these phones made for?
Everyone! Anyone can benefit from our simple and functional phones. The large buttons and simple features are especially designed for small children just learning to use a phone, people with visual or motor impairments, and the elderly.
What is the SOS button on the front?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem.
Having Issue with the Sim?
The Comet takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
The Keypad is locked, how do I unlock it?
In order to unlock the phone press and hold the greenkey for 5 seconds. To lock the phone, press and hold the same key for 5 seconds.
How do I turn the torch on?
Press and hold the “0” number button for 3-4 seconds to start the torch. Press and hold the same key to turn the torch off.
Which languages are available for the menu?
English, French, Spanish, German and Italian
Added notes for SOS Alert Feature
If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the emergency numbers.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
What is the external lights for?
The external lights indicate if you have missed a call, if you have an incoming call, received a new message or the battery is close to becoming completely discharged.
How do I access my voicemail?
To access your voicemail from your Meteor, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (Procedure for other carriers may vary).
Is it possible to receive calls simply by opening the flip?
Yes one can receive calls simply by opening the flip cover. You can also end the call simply by closing the flip cover.
What is the SOS button on the back?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem. Please Note: If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the emergency numbers.
How do I switch off the talking buttons feature?
Go to Menu > Settings > Profiles > Keypad > select silent and press OK button.
Which languages are available for the menu?
English, French, Spanish, Italian and German
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time and Date > Enter the Time and Date using the keypad numbers and then Save. In Time and Date Settings you can also select the format for the time and date.
Having Issue with the Sim?
The Nova takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the end key for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the end key for 3-5 seconds until the power-off animation begins.
The Keypad is locked, how do I unlock it?
In order to unlock the phone press and hold the left soft key for 5 seconds. To lock the phone, press the left soft key twice.
How do I switch off the talking buttons feature?
Go to Settings > Profiles > then scroll up or down to General and press the left soft key for Options, then select Customise, scroll down to Keypad, press the left soft key twice to edit the options and then choose either Tone, Click or Silent, and select it with the left soft key, press the left soft key for keypad again, select Save and press the left soft key.
Having Issue with the Sim?
The Comet takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time&date > Set time/date. Enter the Time and Date using the keypad numbers and then save. Under the Time and Date Settings you can also select the format for the time and date.
Who are these phones made for?
Everyone! Anyone can benefit from our simple and functional phones. The large buttons and simple features are especially designed for small children just learning to use a phone, people with visual or motor impairments, and the elderly.
What is the SOS button on the front?
It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call. The people on the other end of the line then can hear everything going on. It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem. Please Note: If one of the emergency numbers has a voicemail system, the phone will assume that the call has been answered and will no longer call any more of the emergency numbers.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (Procedure for other carriers may vary).
Which languages are available for the menu?
English, French, Spanish, Italian, German and Arabic
Having Issue with the Sim?
The TT140 takes a standard size sim card only. Use an adapter in case you have a Micro or a Nano sim. The adapter can be bought from any nearby mobile store.
How do I set the time and date?
Go to Menu > Settings > Time and Date > Enter the Time and Date using the keypad numbers and then Save. In Time and Date Settings you can also select the format for the time and date.
Is it possible to receive calls simply by opening the flip?
Yes one can receive calls simply by opening the flip cover. You can also end the call simply by closing the flip cover.
How do I switch off the talking buttons feature?
Go to Menu > Settings > Human Voice keys > Human Voice Keypad Tone, select ‘Off’ and press OK to save.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
How do I turn the volume of the ringtone up?
Go to Menu > Profiles > Normal then press Options > Settings, scroll down to Adjust Volume, then select Caller Ringtone, adjust it with Up and Down arrow keys and press Done twice.
Which languages are available for the menu?
English, French, Spanish, German and Italian
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak. Use the up or down key (central navigation button) to increase or decrease volume
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time and Date > Set Time and Date, then enter the time using the numbers in the keypad, scroll down for the date and repeat process. Press Done. In Time and Date Settings you can also choose the format of the date and the time.
The keypad is locked, how do I unlock it?
Long press the Green Key 2 until the keypad is unlocked.
Frequently Asked Questions
How do I turn the phone off/on?
Power On: Press and hold the Red button for 3-5 seconds until you hear the start-up tune. Power Off: Press and hold the Red button for 3-5 seconds until the power-off animation begins.
How do I access my voicemail?
To access your voicemail from your TTfone, press and hold the 1 button until you see the call connecting. Once the call is connected, follow the prompts. (procedure for other carriers may vary).
How do I turn the volume of the ringtone up?
Go to Menu > Profiles > Normal then press Options > Settings, scroll down to Adjust Volume, then select Caller Ringtone, adjust it with Up and Down arrow keys and press Done twice.
Which languages are available for the menu?
English, French, Spanish, German and Italian
How do I turn the phone up so I can hear the person I'm talking to?
While listening to the other person speak. Use the up or down key (central navigation button) to increase or decrease volume.
How do I set the time and date?
Go to Menu > Settings > Phone Settings > Time and Date > Set Time and Date, then enter the time using the numbers in the keypad, scroll down for the date and repeat process. Press Done. In Time and Date Settings you can also choose the format of the date and the time.
The keypad is locked, how do I unlock it?
Long press the Green Key 2 until the keypad is unlocked.