About Us

With todays fast paced lifestyle we are all expected to get used to the latest and greatest technology. The guys here at TTfone decided to take it in the opposite direction and bring technology back to the start, making things simple and easy to use. TTfone’s range of mobile phones have some common features like large buttons, clear large displays, some models offer a monochrome display which is much easier to see than the conventional LCD screens in modern phones. They also have Loud volume so are great for anyone with hearing difficulties. Smartphone too smart? Then we here at TTfone will have a model for you.

Learn more about TTfone and the team on our blog page

Some commonly asked questions about our phones

The appearance is simple, but is it easy to use?

Absolutely!  With our intuitive layout it takes no time at all to learn where things are, and the menus are laid out so that there isn’t a lot of clicking and searching for what you need.

Who are these phones made for?

Everyone!  Anyone can benefit from our simple and functional phones.  The large buttons, audio feedback, and simple features are especially helpful for small children just learning to use a phone, people with visual or motor impairments, and the elderly.

What is the SOS button on the back?

It’s a button that can be programmed to call whichever number or numbers you choose, so that everyone you want to be notified in case of emergency gets a phone call.  The people on the other end of the line then can hear everything going on.  It also activates a loud alarm to draw attention from bystanders so they can assist until help arrives. The SOS button will also send out emergency text messages to inform others of a problem.

Is there a way to lock the keypad?

The keypad is easily locked by using the switch located on the side of the phone. or in the case of the Flip models by simply closing the flip.

Can I listen to the FM radio without headphones?

Of course!  The radio can be broadcast through the phone’s speakers at sufficient volumes for everyone to enjoy!

Does the phone have to be on in order to use the flashlight?

Not at all! We know it is important to be able to use the flashlight regardless of whether the phone is on or not so we have designed the light to work without drawing power from the phone’s battery.  You can turn it on with a button on the side of the phone.

How long is the life of the phone’s battery without recharging?

The battery life of the TTfone range are listed on the specs page, you will find they last much longer than normal mobile phones because they are so simple they do not draw as much battery power.

Why are there pictures on the * and # buttons?

Those buttons will automatically dial phone numbers which have been pre-assigned to them.  The picture serves as a visual aid for people who forget phone numbers easily, are easily confused, or just have to many phone numbers to remember them all.

Is this phone considered safe?

Our phones have met all the necessary requirements established by the UK, and it has been determined that our mobile phones have less radiation than other mobile phones.

Will this phone be loud enough?

All of our phones are capable of very loud volumes both in ringing and voice

Can this phone be hands free?

Absolutely!  All you need to do to enter hands free mode is hold down the “0” key.  Using this feature is helpful when driving, cooking, caring for children, or performing any other activity where your hands are not readily available.  It is also helpful when you are trying to involve more people on your end of the conversation.

What is featured on the phone screen when not in use?

The date and time are shown when the phone is not being used, and if you press any button a backlight is activated so it can be seen even in poor lighting.  This light will turn off after ten seconds in order to save battery life.

How many phone numbers can the phonebook hold?

Each model is different see the specs page. The contacts feature will hold at least 50 different entries on the phone’s internal memory.  More numbers can be stored on the SIM card if necessary.

What comes with the phone?

The phone comes packaged with a user manual (in addition to the manuals and how-to videos on our website), a battery, charger, and a wired headset.  Some of our models come with a desktop charger also.

Where can I buy your phones?

Our phones are only offered by our partners, all of whom are listed on our page entitled “Retailers”  The phone can then be shipped to any city in the world.

TTfone and TTsims are registered trademarks and trading names of TTPlus Limited, 22 Ingledew Road, London, United Kingdom, SE18 1AW          
 
Returns Policy
 

Here at TTfone we make mobile phones easy... We also make Returns easy!

If you are not happy with your phone you are welcome to return it to us for a full refund within the first 14 days

The phone has been damaged in transit

If any items were damaged in transit, we ask that you report it to us within 14 calendar days. If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

The phone arrived but it is not working

If your items are faulty on arrival, you have 30 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test all returned items.

The phone has developed a fault after some time

If any of your purchases develop a fault and it's within the warranty period, you have a right to redress. You are entitled to a repair, replacement or rescission of the contract under the amended Sale of Goods Act 1979.

I have simply just changed my mind and no longer want the phone

If you have simply changed your mind about any item ordered and you wish to return it, then in line with the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you can do so provided you inform us of your decision within 14 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the regulation, you have 14 calendar days to do so, at your own expense. Once the item is received, we'll issue a full refund for the product to your original payment method.

Please note that any items returned to us which you claim to be faulty or incomplete are checked and verified by our technicians. 

Any items that you return to us are at your own risk, therefore we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier.

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Model Instructions for Cancelation

Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (enter postal address, telephone number and e-mail address here) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the model cancellation form below, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

MODEL CANCELLATION FORM

To: TTPlus Limited, TTfone Unit 3M Leroy House, 436 Essex Road, Islington London, N1 3QP

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) / for the supply of the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(*) Delete as appropriate

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than –

(a) 14 days after the day we receive back from you any goods supplied, or

(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or

(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling

other than what is necessary to establish the nature, characteristics and functioning of the goods.

           


 

TTfone